POS switch guide
A plan that works for any vendor change. Use it even if you are not choosing us.
Four weeks out
Read your current contract for the end date, the notice period and the hardware terms. List every tool that touches an order: POS, online ordering, delivery tablets, printers, loyalty, reservations. Export what you can: menu, guest list, gift card balances, sales history.
Two weeks out
Build the new menu. Check every modifier against the old one, including the odd ones. Confirm printers and stations, and decide who will be the trainer on each shift. Tell your regulars what day service changes.
The week of
Run one training session per shift on the real menu. Run mock tickets through the kitchen. Choose a quiet day and hour to go live, and keep the old system available for a short time as a reference.
The first week after
Check the end-of-day totals against your old reports. Ask each shift what slowed them down. Fix the three worst items in the menu before the weekend.
Questions owners ask
What is the best day to go live?
A quiet day. Many owners choose early in the week.
Should I keep the old system?
For a short time as a reference if your contract allows it.
Who should be trained first?
Shift leads, then the rest.
Do I need to tell my guests?
A short notice at the counter and on your social page is enough.
See it on your own menu.
Bring your menu. We will show how Zorveta One fits your restaurant.