Managed technology
One company for the POS, the network and the printers
Device management, a health score, remote support with consent and a managed network, with equipment you buy or we procure.
- Device management
- Remote support
- Backup internet
Managed technology means we help look after the devices and network your POS depends on: device management, a health score, remote support with your consent, and a managed network with a satellite or mobile backup option. Buy your own equipment or have us procure it, with no high equipment cost.
The problem, in an owner’s words
“Support says call the processor, the processor says call the POS company, and the internet company says it is not them.”
How it works
1
See every device
Printers, handhelds, screens and the router in one list with a status.
2
Get an alert
A device goes offline and the health score reflects it.
3
Allow a fix
You consent to remote help, and the session is logged.
What is in managed technology
Device management
A list of your printers, handhelds, screens and kiosks with their status and software version.
Health score
A single score that reflects how your devices and network are doing, with the cause when it drops.
Remote support
Let a support person fix a device from afar after you agree, with every session logged.
Managed network
A network set up for restaurants: separate lanes for POS, devices and guests, with satellite or mobile backup as an option.
Remote config
Change device settings from one place with a version history and the ability to roll back.
Try it
Restaurant health map
Sample devices
1. Healthy
All devices online. Health score 94 (illustrative).
2. Something breaks
Receipt printer 2 goes offline. Score drops to 81. An alert names the printer.
3. Fixed
With the manager's consent, remote help restarts it. Score returns to 94. An audit entry is written.
Text version: A device map where one printer goes offline, the score drops and a consented remote fix restores it.
Works with
Proof from restaurants
Restaurant results will appear here once owners share them with written consent. We will not invent any.
Related guides
Why five vendors cost more than the invoices show
A vendor audit worksheet for restaurants: list every system you pay for, count the hidden costs of calls, double entry and gaps, and decide what to merge.
Restaurant Wi-Fi for POS: VLANs in plain English
How to separate guest Wi-Fi from POS and device traffic with VLANs, what each lane carries, and a checklist to hand to your installer.
Questions owners ask
Do I have to buy hardware from you?
No. Buy your own equipment, or we help you procure it. There is no high equipment cost.
What are the fees?
Fees are transparent and itemized. Contact us for pricing.
Does it include internet service?
Keep your current provider. A satellite or mobile internet backup is available as an option.
Can I decline remote access?
Yes. Remote support needs your consent each time, and sessions are logged.
Who do I call when something breaks?
Ask in the demo how support works for your restaurant.
See it on your own menu.
Bring your menu. We will show how Zorveta One fits your restaurant.