Chapter 1 · 6:42 pm
The internet dropped. Service didn't.
Without
- Router light blinks red.
- The card terminal spins.
- Staff shout orders across the line.
- Offline POS
- Store hub
What restaurants look for
Eight things to check in any restaurant system
Bring your processor, or let us find you the lowest price
Either way you save money. If switching does not earn back your contract exit fee within 4 months, you pay no service fee until it does.
PaymentsSample screen
- Option 1Keep your own processor
- Option 2Zorveta payments, lowest price
- SwitchingExit fee covered, up to 4 months
- FeesItemized, easy to read
Slide 1 of 8
Restaurant POS system
Guests order by WhatsApp, text, chat or AI. Your kitchen gets one ticket.
Message ordering sits on the same order engine as the POS, kiosk, QR, online and delivery apps, on devices we help you keep running.
- Order by WhatsApp, SMS, chat or AI
- No contract
- Bring your own device
- Your processor or ours
- Transparent fees
One order, every channel
Sample order
What the guest sees on their phone
Thanks for ordering. Rewards added to your phone number.
Guest orders
A guest texts: "2 samosa chaat, 1 mango lassi, pickup 7:15". No call, no app to download.
Guest confirms
The assistant repeats the order. The guest replies YES, and the order is in with their phone number attached.
Kitchen starts on time
Cooks see their own items and the pickup time. Nobody re-types anything.
Ready for pickup
The bag is labeled with the guest's name and pickup time, and the guest gets a text.
Guest comes back
Sales are counted and the guest earns rewards on their phone number. Same order, entered once.
One order, entered once. The guest follows it live, and you keep the guest.
Text version: A guest orders by text and follows it live on their phone: confirmed, preparing, ready, picked up. The kitchen starts on time and the guest earns rewards.
Switching
Stuck in a POS contract? We cover the way out.
Leaving your old system can cost an exit fee. If switching does not earn that fee back within 4 months, you pay no Zorveta service fee until it does.
No contract to sign
No long-term lock-in. You stay because it works for you.
Bring your own device
Use the tablets, printers and screens you already own. No device price from us.
Exit fee covered
Send your old contract and three recent statements. We show you how long it takes to earn the exit fee back, in your own numbers.
Applies to a documented exit fee, up to that amount. Terms are set in writing before you switch.
What sets us apart
Take orders in the apps your guests already use
A guest messages on WhatsApp, text or your website chat, or asks an AI assistant. The assistant builds the order from your live menu, the guest confirms, and it prints and displays like any other order.
- Nothing is placed until the guest confirms
- Prices and refunds stay with a person; the assistant cannot change them
- Staff can take over any conversation
- Regulars can text their usual, and loyalty follows their phone number
- Phone calls get the same assistant, so no call goes to voicemail at the rush
See chat and text orderingSee phone and WhatsAppSee AI for restaurants
Order by message
Illustrative conversation
- Guest: Hi, can I get my usual for pickup at 7?
- Assistant: Welcome back. Your usual is 1 chicken biryani and 2 samosas. Pickup at 7:00 pm?
- Guest: Make the biryani spicy. Anything vegetarian and mild for my kid?
- Assistant: The paneer korma is mild and vegetarian. Add one? Here is the order: spicy chicken biryani, 2 samosas, paneer korma. Reply YES to confirm.
- Guest: YES
- Assistant: Confirmed. It is on the kitchen screen now and I will text you when it is ready.
What you can do
Everything a guest orders, and everything you run
01
Take orders by WhatsApp, text, chat and AI
Guests order in the apps they already use. The assistant builds the order, the guest confirms, and the kitchen gets a normal ticket.
- WhatsApp, SMS and website chat on the same assistant
- Phone calls answered the same way, so none go to voicemail
- AI assistants can order from your live menu through the public MCP server
- Confirm first, with a person ready to step in
02
Take orders from any platform
Your own store, QR codes, the kiosk, the counter and your delivery apps all land in one kitchen flow.
- One menu for every channel, sold-out once and gone everywhere
- Guests follow their order from placed to ready to picked up or delivered
- Orders from your own channels keep the guest's phone number
- AI assistants can order from your live menu too
03
Uber Eats and DoorDash on one screen
Delivery orders arrive with everything else, and you decide who pays the delivery fee.
- Connect Uber Eats and DoorDash to your menu
- You pay the delivery fee, nothing else to track
- Choose who covers it: your restaurant, the guest, or a split
- Sold-out changes reach both apps
04
Host and reserve events
Fill the room on quiet nights and the big nights, booked by the table or by the seat.
- Wine dinners, tasting nights and private parties
- Guests pick their exact seats or book a whole table
- Deposits protect the booking
- A floor plan and a text-based waitlist for walk-ins
05
Run the kitchen without the paper pile
Each cook sees their own items, the pass sees whole tables, and a printer covers any screen that fails.
- Station routing and merge by table
- Bump and recall
- Backup printer path
- TV menu boards that update when you 86 an item
06
Bring guests back
Loyalty by phone number needs no app, and every order adds to a guest list you own.
- Rewards from a phone number at any channel
- Gift cards sold at the counter and online
- Message guests who have not ordered in two months
- Your guest list is yours to take
07
Know what to do next
Dashboards you design, forecasts for the week, and a plain list of what to promote and what to fix.
- Custom dashboards for owners, managers and each location
- Forecasts of sales and busy hours from your own history
- Reads your reviews and social posts and shows which improvements help most
- Replies to every review, with approval first if you want it
08
Keep selling when the internet drops
Orders keep going in, the kitchen keeps getting tickets, and nothing is entered twice afterwards.
- Offline order entry on the POS and handhelds
- A store hub for kitchen screens and printing
- Unique order IDs so a resend counts once
- Managed devices and network, with a backup internet option
09
Get paid your way, with fees you can read
Use your own payment processor, or use ours at one low cost. Buy your own equipment, or we help you procure it.
- Bring your own processor or use Zorveta payments
- One low cost on Zorveta payments, itemized
- No high equipment cost
- Tap to Pay on a phone, even over mobile data
Built for how you cook
Pick a cuisine to see a menu, a room and a kiosk flow that fit it.
Built for how you cook
Illustrative menus, no real prices
Indian
Chicken tikka plate, Paneer wrap, Thali, mild or hot, Mango lassi. Booth-heavy dining room with a takeout counter. Spice level printed under each dish. Kiosk: Choose spice, then bread, then rice.
Pizza
Large pie, half and half, Slice and a drink, Garlic knots, Side salad. Counter, oven line and a delivery shelf. Toppings printed by half. Kiosk: Choose size, then crust, then toppings by half.
Taco
Three-taco plate, Burrito bowl, Chips and salsa, Horchata. Fast counter with a build-your-own line. Protein and salsa printed first. Kiosk: Choose protein, then tortilla, then toppings.
Coffee
Flat white, Cold brew, Almond croissant, Oat milk, extra shot. Narrow bar with a pickup shelf. Name and drink on the cup label. Kiosk: Choose drink, then milk, then size.
Text version: One menu, themed four ways: Indian, pizza, taco and coffee.
Six moments
A Friday night in your restaurant
Illustrative scenes. None of the numbers or screens here are a claim about results.
Chapter 2 · 7:05 pm
Nobody missed the call.
Without
- The phone rings and goes to voicemail.
- The host is holding a pen and a menu.
- Chat and SMS
- AI phone answering
Chapter 3 · 7:30 pm
Sold out means sold out, everywhere.
Without
- The online store still sells the last biryani.
- The cook is not happy.
- One menu
- TV boards
Chapter 4 · 8:00 pm
The 8 o'clock table gets filled.
Without
- Table 12 is empty.
- A party of four was turned away at the door.
- Waitlist
- Deposits
Chapter 5 · 8:30 pm, or month end
Six boxes, six bills, one problem.
Without
- Six separate boxes.
- Six separate invoices.
- Six places to call.
- Platform
- Managed technology
Chapter 6 · Month end
You know where the month went before it ends.
Without
- A spreadsheet.
- A shoebox of receipts.
- A guess.
- Labor and inventory
- Reporting suite
Insights
See your strengths, then act on them
A dashboard you design, a forecast for the week and ideas for what to promote. Reviews and social posts are read for you, and every review gets a reply.
This week
Illustrative preview, sample data
Best seller
Samosa chaat
Strongest day
Saturday
Slipping away
A group of regulars
Review replies
Illustrative demo, invented reviews
Review
Five stars: best samosa chaat in town and the pickup was on time.
Drafted reply
Thank you so much. We are glad the chaat hit the spot. See you again soon.
Approval
Approve first, or reply automatically. Sensitive reviews go to a manager.
Text version: A sample review, a drafted reply and an approval step before it posts.
Three ideas behind it
Try it yourself
Pull the plug
Sample orders
1. Online
Orders are entered and sent as normal.
2. Internet off
An Offline banner shows. New orders are held on the device and counted.
3. Back online
Held orders are sent when the connection returns.
Kitchen screens and printing
These keep working through the store hub.
Text version: Orders keep being entered when the internet is switched off, then are sent when it comes back.
Ask Zorveta
Illustrative demo, scripted conversation
Starter: Pickup for 2 at 7?
I can set up pickup for 2 at 7:00. Which dishes? Today's popular choices are the tikka plate and the paneer wrap.
Starter: What's spicy?
The hot biryani and the vindaloo are the spiciest. Both can be made mild. Want me to start an order?
Starter: Reorder last
Your last order was a thali and a mango lassi. I can add the same again.
Confirm step
The guest sees a summary with Confirm and Change. Nothing reaches the kitchen until Confirm is pressed.
Text version: A chat conversation that ends in a confirm step before the order is placed.
Restaurant health map
Sample devices
1. Healthy
All devices online. Health score 94 (illustrative).
2. Something breaks
Receipt printer 2 goes offline. Score drops to 81. An alert names the printer.
3. Fixed
With the manager's consent, remote help restarts it. Score returns to 94. An audit entry is written.
Text version: A device map where one printer goes offline, the score drops and a consented remote fix restores it.
Six boxes. Six bills. One problem.
Six boxes to one platform
Illustrative diagram
Before
Six boxes, six invoices: POS, Kitchen screens, Router and devices, Online ordering, Loyalty, Chat and phone AI.
After
The six fold into one platform, with managed devices and network and chat and phone AI included.
Text version: Six separate systems fold into one platform frame.
What do delivery apps really cost you?
Enter your own numbers. The result is before any Zorveta fees.
Moving from your current POS
Moving to Zorveta One
Illustrative timeline, no durations
1. Menu import
We: Build your menu with you from your current one. You: Send your current menu and prices.
2. Devices
We: Confirm which devices you will use and set them up. You: Tell us what you have today.
3. Staff training
We: Run sessions on your own menu. You: Pick the times and the people.
4. Go live
We: Be available on the day. You: Choose the day and the hour.
Text version: Four steps: menu import, devices, staff training, go live.
Fees you can read, equipment you do not overpay for
Your processor or ours
Keep your own payment processor, or use Zorveta payments at one low cost.
Bring your own device
Use equipment you already own, buy your own, or we help you procure it. We do not sell devices.
Transparent fees
Each fee is itemized so you can see what you pay for.
What restaurants say
Restaurant stories will appear here once owners share them. We will not invent any. Ask about talking to an owner.
Common questions
What is Zorveta One?
A restaurant operating system. One order engine takes orders from every channel, and managed technology helps keep the devices and network running.
Does it work without the internet?
Yes. The POS and handheld keep taking orders offline and sync later, and the store hub keeps kitchen screens and printing going.
Is the AI safe?
The AI asks the guest to confirm before an order is placed and uses the same order engine and permissions as staff. Prices and refunds go to a manager.
Do you replace my POS?
Yes. Zorveta One is a POS and the systems around it, not an add-on.
How much does it cost?
Contact us for pricing. Fees are transparent, equipment costs stay low, and you can use your own payment processor or ours at one low cost.
How do I move from my current system?
Bring your menu to a demo. We build it with you, and the switch page lists the four steps.
What if my old POS contract has an exit fee?
If switching does not earn a documented exit fee back within 4 months, you pay no Zorveta service fee until it does, up to the amount of that fee. Terms are set in writing first.
Do I need to sign a contract or buy devices?
No long-term contract, and no device price from us. Bring the devices you own, buy your own, or we help you procure them.
See it on your own menu.
Bring your menu. We will show how Zorveta One fits your restaurant.