AI for restaurants
Chat and text ordering: orders by message, with confirm
Guests order by chat or text and confirm before the order is placed, using your live menu.
Chat and text ordering lets a guest order by message. The assistant builds the order from your live menu and asks the guest to confirm before it is placed. A person can step into any conversation, and the order lands on the same ticket as every other channel.
When you would use it
“The phone rings at rush and the host cannot talk and seat.”
“A regular wants to text their usual.”
“A guest asks what is spicy and wants an answer from your menu.”
How it goes, step by step
1
Guest messages
On chat or text.
2
Assistant proposes the order
From your live menu.
3
Guest confirms
Only then it is placed.
Settings and edge cases
| Topic | What to know |
|---|---|
| Prices | The assistant reads prices; it cannot change them. |
| Escalation | A person can take over any chat. |
| Same ticket | Chat orders print and display like any other order. |
Questions about this feature
Does it place an order without confirmation?
It always asks first.
Does it take calls?
Phone and WhatsApp ordering use the same assistant. See voice and WhatsApp.
See it on your own menu.
Bring your menu. We will show how Zorveta One fits your restaurant.