AI for restaurants
AI safety: how AI is kept in bounds
The limits on AI in Zorveta One: confirm before placing, role permissions, human approval for money and an audit log.
AI in Zorveta One stays inside limits: it asks the guest to confirm, it follows role permissions, money-moving actions need a human and every action is logged. Rules are enforced by the order engine, not by the assistant, so a clever message cannot talk its way around them.
When you would use it
“A guest types a message that tries to change the rules of the assistant.”
“A staff agent suggests a refund and you want to see who approved it.”
“An owner asks what happens if the AI is wrong.”
How it goes, step by step
1
Same engine
AI uses the order engine, not a side door.
2
Same permissions
An assistant has the rights of its role and no more.
3
Human on money
Refunds and price changes go to a manager.
Settings and edge cases
| Topic | What to know |
|---|---|
| Audit log | Each AI action is logged. |
| Turn it off | Switch any AI channel off per location. |
| Reporting a problem | Contact details for reporting are on the security page. |
Questions about this feature
Can the AI change prices or give discounts?
No. Those go to a manager.
Can I read the eight questions to ask?
Yes, in the article on AI ordering safety.
See it on your own menu.
Bring your menu. We will show how Zorveta One fits your restaurant.