Zorveta One

AI for restaurants

Loss alerts: voids, comps and disputes flagged

A short list of unusual voids, comps, discounts and card disputes, each tied to the order behind it, for a manager to review.

Loss alerts watch for the patterns that cost restaurants money: a run of voids, heavy comps, discounts from one login, or a card dispute. You see a short list with the order behind each item. The system flags and a manager decides; it never accuses or acts on its own.

When you would use it

  • “One login has a lot of voids on the closing shift and you cannot tell why.”

  • “A card dispute arrives weeks later and you cannot find the order.”

  • “An owner who lives away from the store wants a quick check on comps and discounts.”

How it goes, step by step

  1. 1

    It watches

    Voids, comps, discounts, refunds and disputes.

  2. 2

    It flags

    Only what stands out from your own normal.

  3. 3

    A manager reviews

    Open the order, then clear it or follow up.

Settings and edge cases

Loss alerts settings and edge cases
TopicWhat to know
Your normalFlags compare against your own history, not a national average.
No accusationsAn alert is a reason to look, not a finding.
Audit trailEvery review and decision is recorded with who made it.

Questions about this feature

Does it block a void or a comp?

No. It reports after the fact so service is never slowed.

Will it flag a legitimate comp?

Sometimes. A manager clears it in one tap.

See it on your own menu.

Bring your menu. We will show how Zorveta One fits your restaurant.

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