Kitchen display
Recall: bring back a bumped ticket
Bring a bumped ticket back to the screen when it went too early, with its original time so the cook sees how long it waited.
Recall brings a ticket back to the kitchen screen after it was bumped. It keeps its original time, so the cook knows how long it has been waiting. Recall is the safety net for a mistaken bump during a rush, and every recall is logged.
When you would use it
“A cook taps bump on the wrong ticket during the rush.”
“A guest sends a dish back and the cook needs the original ticket again.”
“The pass wants to review the last ten bumped tickets.”
How it goes, step by step
1
Open the bumped list
Recent bumped tickets are listed.
2
Select the ticket
Pick the one to bring back.
3
Recall it
It returns to the active screen with its original time.
Settings and edge cases
| Topic | What to know |
|---|---|
| How far back | The recall list covers recent tickets; the window is set in your account. |
| Who can recall | Any cook, or only a lead, by your setting. |
| Audit | Each recall is logged. |
Questions about this feature
Does recall restart the timer?
No. The ticket keeps its original time.
Can I recall on a printer?
Printers can reprint a ticket.
See it on your own menu.
Bring your menu. We will show how Zorveta One fits your restaurant.