Insights and reviews
Review and social insights: what to fix, what to keep
Reads your reviews and social media posts and tells you what guests love and which improvements would help most.
Review and social insights read what guests say about your restaurant in reviews and on social media, group it into themes, and show what they love and what to fix first. A month of comments becomes a short list: three strengths to keep and three improvements that would matter most.
When you would use it
“A hundred reviews pile up and nobody has time to read them all.”
“Guests keep mentioning slow takeout and you want to know how often.”
“You want to know which dish guests praise most so you can feature it.”
How it goes, step by step
1
Connect your pages
Link your review and social accounts.
2
Read the themes
Food, speed, service, price, cleanliness and more.
3
Act on the list
See which improvement would help most.
Settings and edge cases
| Topic | What to know |
|---|---|
| Both sides | See what guests praise, not only what they complain about. |
| Trends | Watch a theme rise or fall month to month. |
| Sources | Ask in the demo for the review and social sources we read today. |
Questions about this feature
Does it read private messages?
No. It reads public reviews and public posts about your restaurant.
Does it help me promote?
Yes. Praise themes become ideas for what to feature.
See it on your own menu.
Bring your menu. We will show how Zorveta One fits your restaurant.