Resources, page 3

Guides

Topics: Costs and margins, Reliability, Delivery and online, AI and ordering, Switching, Payments, Floor and guests, Labor and tips, Local notes, Kitchen and floor.

• Delivery and online

  Kiosk or counter: when self-order pays off

  A decision guide for restaurants weighing a self-order kiosk against counter ordering: line length, menu complexity, space, staff and guests.

  2 min read

• Reliability

  Why five vendors cost more than the invoices show

  A vendor audit worksheet for restaurants: list every system you pay for, count the hidden costs of calls, double entry and gaps, and decide what to merge.

  2 min read

• Reliability

  Restaurant Wi-Fi for POS: VLANs in plain English

  How to separate guest Wi-Fi from POS and device traffic with VLANs, what each lane carries, and a checklist to hand to your installer.

  2 min read

• Kitchen and floor

  KDS 101: stations, bumping and recall

  What a kitchen display system is, how stations, bumping and recall work, and how to set up a KDS so each cook sees only what they make.

  2 min read

• Costs and margins

  How much should a restaurant budget for technology?

  A framework for budgeting restaurant technology by what you must run, what saves money and what grows sales, without quoting vendor prices.

  2 min read

• Switching

  A restaurant owner's guide to a legacy POS contract: 12 questions

  Twelve questions to ask before signing or renewing a restaurant POS contract: term, exit fees, hardware, data, fees, support and price changes.

  2 min read