Resources, page 2

Guides

Topics: Costs and margins, Reliability, Delivery and online, AI and ordering, Switching, Payments, Floor and guests, Labor and tips, Local notes, Kitchen and floor.

• Payments

  How restaurant card processing fees work

  Interchange, network fees and processor markup explained in plain words, and what to ask for so you can compare quotes on equal terms.

  2 min read

• Payments

  Interchange-plus vs flat rate: which fits a takeout-heavy restaurant

  How to work out whether interchange-plus or a flat rate costs less for your restaurant, using your own card mix, ticket size and statements.

  2 min read

• Floor and guests

  Reducing no-shows: deposits, reminders and policy wording

  Practical ways to reduce restaurant no-shows: reminders, confirmations, deposits, clear policy wording and a waitlist backup, with a legal note.

  2 min read

• Floor and guests

  How to run a waitlist that doesn't lose people

  Quote honest wait times, notify guests by text, hold tables sensibly and cut walkouts. A practical guide to running a restaurant waitlist.

  2 min read

• Floor and guests

  Table turn time: formula, targets and pacing

  How to calculate table turn time, what affects it, how to set targets by party size and how to pace reservations so the kitchen is not buried.

  2 min read

• Costs and margins

  Menu engineering for independent restaurants

  Sort your menu into stars, plowhorses, puzzles and dogs using popularity and margin. A practical method with a simple worksheet.

  2 min read

• Costs and margins

  Inventory counts that take 20 minutes

  How to run short restaurant inventory counts using par levels, count order by shelf, and a variance check that points at the biggest leaks.

  2 min read

• Costs and margins

  How to build a recipe cost card

  Step-by-step recipe costing: list ingredients, convert units, apply yield, cost sub-recipes and read the margin on each plate.

  2 min read

• Labor and tips

  Tip handling and payroll disputes: a manager's guide

  How to record tips, run tip-outs and pools fairly, and keep the records that settle payroll disputes. State rules differ, so check yours.

  2 min read

• Local notes

  Texas restaurant tip and tax notes for POS setup

  A checklist of the Texas sales tax, mixed beverage and tip questions to settle when configuring a restaurant POS. Not advice; sources pending.

  2 min read

• Local notes

  Florida restaurant tip credit and tax notes for POS setup

  A checklist of Florida sales tax, tip credit and reporting questions to settle when configuring a restaurant POS. Not advice; sources pending.

  2 min read

• Delivery and online

  What a QR table ordering rollout looks like

  How to roll out QR table ordering in a restaurant: menu setup, table codes, payment, staff roles, a soft launch, and what to measure.

  2 min read